ORGANIZATIONAL RESILIENCE AND OPERATIONAL CONTINUITY DURING CRISIS: A STUDY OF UKRAINE
Date
2025
Authors
Vynnychenko, Ivan
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Abstract
This research examines organizational resilience and operational continuity within humanitarian, developmental, and civil society organizations operating in Ukraine during the ongoing conflict. The study addresses the central research question: how do leadership effectiveness, adaptive capacity, and resource management contribute to sustaining organizational operations amidst crises? A structured survey collected responses from 104 participants, including program/project managers, senior management, and technical advisors, representing international, local, and government organizations across diverse sectors.
The quantitative methodology utilized the Resilience Capacity Index (RCI) to measure the independent variables (leadership effectiveness, adaptive capacity, and resource management) and the dependent variable (operational continuity). Data analysis involved descriptive statistics, reliability testing using Cronbach’s Alpha, correlation analysis, and multiple regression modeling. Rigorous validation tests, including multicollinearity checks, normality of residuals, homoscedasticity tests, and outlier detection, confirmed the robustness of the findings.
Key findings reveal that resource management is the most significant predictor of operational continuity, followed by leadership effectiveness, while adaptive capacity showed a weaker, non-significant impact in the regression model despite its positive correlation with operational continuity. Demographic insights indicate that senior management roles correlate with higher leadership scores, while larger organizations exhibit stronger operational continuity due to robust resource systems. National-level organizations demonstrate greater adaptive capacity, managing widespread operations effectively.
The study concludes that investments in resource management systems and fostering adaptive practices are pivotal for organizational resilience. Findings emphasize the importance of structured resource allocation, crisis-responsive leadership, and adaptability in ensuring sustained operations during crises. The research has significant implications for policy and practice, offering actionable strategies for enhancing operational effectiveness in crisis settings. Future research should explore qualitative dimensions to deepen the understanding of resilience-building processes and evaluate the longitudinal impacts of these practices in conflict-affected regions.
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Keywords
organizational resilience, operational continuity, humanitarian assistance, leadership effectiveness, adaptive capacity, resource management, Ukraine, crisis response
Citation
Vynnychenko, I. (2025). ORGANIZATIONAL RESILIENCE AND OPERATIONAL CONTINUITY DURING CRISIS: A STUDY OF UKRAINE. Kyiv: American University Kyiv. 44 p.