THE ROLE OF SOCIAL MEDIA IN DEVELOPING INDUSTRY LEADERSHIP AND IMPROVING BUSINESS STRATEGIES IN THE B2B SEGMENT
Loading...
Date
2025
Authors
Shapravska, Tetiana
Journal Title
Journal ISSN
Volume Title
Publisher
Manuscript
Abstract
This study investigates the role of social media in fostering industry leadership and improving business strategies in the B2B segment in Ukraine. The object of the study is the social media and business strategies in the B2B segment in Ukraine. The research examines how platforms such as LinkedIn, Facebook, Instagram, Telegram, YouTube and X contribute to building corporate reputation, strengthening stakeholder relationships, and driving strategic innovation. Through a comprehensive methodology incorporating platform analysis, content analysis, and surveys of B2B communication professionals, the study explores the intersection of social media and business strategy.
The findings reveal that social media serves as a critical tool for demonstrating thought leadership and industry expertise, enabling companies to position themselves as credible and innovative market leaders. Platforms allow businesses to engage directly with stakeholders, facilitating trust-building and transparent communication. Additionally, social media provides real-time insights into market trends and competitor strategies, supporting flexible decision-making and strategic adaptation. While many Ukrainian B2B companies leverage social media for opinion leadership and engagement, the potential to drive innovation and long-term partnerships remains underutilized.
Challenges such as algorithms variability, content oversaturation and the need for high quality, consistent content emphasize the need for strategic, platform-specific approaches. The study also highlights the growing importance of corporate social responsibility and reputation management in the Ukrainian socio-political context, with social media playing a key role in these efforts.
Description
Keywords
social media, business, leadership, strategy
Citation
Shapravska, Tetiana. (2025). THE ROLE OF SOCIAL MEDIA IN DEVELOPING INDUSTRY LEADERSHIP AND IMPROVING BUSINESS STRATEGIES IN THE B2B SEGMENT. Kyiv: American University Kyiv.